Cloud 9 Medical Solutions is a full-service medical billing and revenue cycle management firm focused exclusively on helping you get paid faster and fully. Our operations are located 100% in the U.S., meaning unlike many other patient billing solution providers we don't outsource the work to cheaper, less effective foreign operators.
Our Mission
Ensure doctors get paid everything they’re owed on time and in full.
Our Experience
With more than 75 years of combined experience in automating medical practices, the Partners at Cloud 9 Medical Solutions understand that every practice is unique. Just like a good physician, we thoroughly diagnose the problem before we recommend a solution. And if we don't have the solution to your problem, we will point you to a source that does, leveraging our national network of industry professionals. We truly are all about your success, and we are so confident in the effectiveness of our approach and team that we only get paid when you do. This shared model of responsibility, risk, and reward enables a true partnership relationship, and provides us with a compelling incentive to ensure you get paid everything you're owed as quickly as possible.
Helping you get paid...
Faster
Accurately
In Full
Meet the Cloud 9 Partners
BRIAN
MCGRATH
Brian brings over three decades of experience in the healthcare industry to Cloud 9. He began his career at Medic (Misys) and served key roles at A4 (Allscripts), and Greenway Health.
In 2014 Brian co-founded Cloud 9 Medical Solutions and has been instrumental in helping practices across the country with billing, workflow, and automation.
Leading operations and technology at Cloud 9, Brian ensures implementations are smooth and technology is used to maximize efficiency for the practice and for the Cloud 9 team.
Brian is a relentless problem solver and has a heart for helping people. His dedication has been key to helping practices improve their financial position, gain efficiency, and he has earned a reputation as an industry thought leader.
BRYAN
MILLER
With over 35 years of experience in the healthcare technology and revenue cycle management (RCM) industry, Bryan is a seasoned professional known for his expertise in selling and implementing practice management and electronic medical record systems in physician offices.
Bryan's career has been marked by his tenure at industry leaders like Medic (Misys), A4 (Allscripts), and Greenway Health, where he played pivotal roles in driving technology adoption and improving healthcare operations.
In 2014, Bryan co-founded Cloud 9 Medical Solutions with Brian McGrath. Together, they had a vision of helping physicians navigate the complexities of medical billing and RCM.
Under their leadership, Cloud 9 has emerged as a leader in providing comprehensive RCM solutions to medical practices, ensuring they get paid timely and appropriately.
Bryan's passion for helping people with billing and operations has been instrumental in Cloud 9's success. His strategic approach and commitment to excellence have earned him a reputation as a trusted advisor and leader in the healthcare technology industry.
MIKE LAHAIE
With nearly 35 years of experience in the healthcare technology and healthcare RCM industry, Mike is a seasoned professional known for his expertise and innovation.
Throughout his career, Mike has played a pivotal role in selling and implementing practice management and electronic medical record systems in physician offices, representing companies such as Versyss, Medic, and A4 Health Systems.
Transitioning into the realm of population health management, Mike worked with Phytel before contributing his talents to Experian Health, where he collaborated with health systems and physician groups to bolster their digital front doors.
In early 2022, Mike brought his wealth of knowledge in sales, marketing, and operations to Cloud 9, further enhancing our commitment to excellence and innovation in healthcare technology.
The Cloud 9 Core Values
Why Partner with Cloud 9?
Proven Expertise
Cloud 9 Medical Solutions brings nearly a century of combined experience to the table, showcasing a deep understanding of the healthcare industry, medical billing, and revenue cycle management.
Customized Solutions
We don't believe in one-size-fits-all. Our services are tailored to meet the unique needs and challenges of your medical practice, ensuring a personalized and effective approach.
Shared Responsibility Model
Cloud 9 is more than a service provider; we're your dedicated partner. Our shared responsibility model means that our success is tied to yours, fostering a true collaboration to optimize your revenue cycle.
Complete Transparency
Experience clear and transparent communication throughout our partnership. We keep you informed about the progress of your medical billing, allowing you to make informed decisions for your practice.
Innovative Technology
Leverage cutting-edge technology and custom programming to streamline your medical billing processes. Our solutions are designed to be efficient, accurate, and in compliance with industry standards.
Patient-focused Approached
Cloud 9 understands the importance of patient satisfaction. Our patient-friendly billing statements and clear communication contribute to a positive patient experience, reducing inquiries and streamlining payments.
Scalability
As your practice evolves, so do our services. Cloud 9 is adaptable to changes in your requirements, ensuring that our solutions grow with your practice and continue to optimize your revenue cycle.
Security & Compliance
Rest easy knowing that your patient and practice data is handled with the utmost security. Cloud 9 adheres to HIPAA regulations and industry best practices, prioritizing the confidentiality and integrity of information.
KPI Graphical Reporting
Gain valuable insights into your financial performance with our KPI graphical reporting. Make informed decisions based on analytics tailored to your specific needs and information availability.
U.S.-based Operations
Trust in a partner with a domestic presence. Our U.S.-based operations ensure accessibility, understanding of local regulations, and efficient collaboration for the success of your medical practice.