Secure Your Practice’s Future

Cloud 9's proven cure for optimal revenue and cash flow management

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Our RCM Services

Charge Posting

Payment Posting

Insurance Submission

Patient Statements/Service

Insurance Follow Up

Monthly Management Reporting

Insurance Credentialing

CPT & ICD10 Coding

We help doctors get paid

Cloud 9's qualified team of revenue cycle management professionals have expertise and experience in all areas of your revenue cycle. Our RCM services are tailored specifically for your practice, so you can focus on patient care. With the right people and processes in place, Cloud 9 ensures timely and accurate reimbursements for your practice.

Practice Management Software

Cloud 9 will act as your back-office billing, while your team retains full access to your practice management and EMR software.

Billing
Department

Our team is highly experienced in Primary Care & Specialty billing. We will use your practice management software or recommend a system if you are considering a change.

Team
Concept

Your practice will be assigned a team that consists of a Cloud 9 executive, a revenue cycle manager, and a billing specialists.

Proven Approach

Nothing is more important to your business than the proper management of your revenue. Our full-service, people-focused, and technology-driven medical billing and collection service will ensure you get paid faster and in full.

Complete, end-to-end billing solution

Medical practices like yours face intensifying challenges, including high-deductible insurance plans, Meaningful Use requirements, and declining reimbursements. This means an effective and affordable patient billing and collection capability is more important than ever. Our comprehensive RCM service will accelerate your patient payments, maximize your reimbursements, and eliminate the time-consuming burden of insurance follow-up for claims that go unpaid.

Rapid Implementation & Startup

When it comes to billing and collections, speed is everything. Our entire foundation as a best-in-class RCM service provider is built on this fundamental principle, because we know through experience how important accelerated billing and collections are to the immediate and long-term success of any medical practice. Consequently, our streamlined RCM implementation and service launch process is designed to get you up and running as quickly as possible, so you can rapidly realize all the revenue you are owed.

Highly experienced,

U.S.-based team

With high deductible insurance plans and the change to ICD-10, getting paid for services rendered is more complex and difficult than ever. You need billing professionals to help you collect your money. Our fully U.S.-based team is composed of some of the most experienced billers in the medical profession. Our billing experts attend continuing education to provide you with the highest level of billing expertise available anywhere in the healthcare industry.

Innovative technology & proven best practices

Just as you use technology and best practices to deliver exceptional care to your patients, we take the same approach to your revenue. In short, we make the hard things simple through easy-to-understand processes and actionable, easily accessible data to help you streamline your billing efforts and get paid quickly and in full. Additionally, we're always just a phone call away and ready to help when you need it.

Omar Hussamy, MDPA

Michelle Clough

Administrator

Since we switched to Cloud 9 from another billing service, we have already noticed a significant improvement in billing and collections. The attention to detail during our setup has been great. We appreciate your responsiveness, open communication, and willingness to do whatever it takes to help out. Thanks again for all you are doing.

Our Process

In-depth Analysis

We analyze your existing AR and processes before devising an action plan.

Assign a Cloud 9 Team

Once your needs are determined in an introductory meeting, we assign a dedicated, Partner-led team to your practice.

Outline & Implement New Processes

Patient intake and information verification
Information exchange between your practice and Cloud 9
Define Key Performance Indicators for our monthly reporting

Review Technology

Effective Revenue Cycle Management starts at the time of registration and is not complete until payment is received. We take our findings from our in-depth analysis and implement processes to improve RCM.